Melbet Rules and Regulations in BD

General Terms

Melbet has a set of basic rules that all users are expected to follow. Violating them may lead to account restrictions or a ban, so it’s important to comply with these requirements.

• A client may only have one Melbet account. Otherwise, the Security Department has the authority to suspend these accounts for up to two months. There will be a recalculation of all winning bets;
• The betting business maintains the right to refuse a wager without explanation;
• It is not grounds for a bet cancellation if an Internet connection fails while accepting a bet confirmation from a client;
• Any bet is a confirmation of the fact that a client agrees to the present Rules and accepts them.

General Betting Rules

This section explains how betting works on the platform and outlines the basic terms every user should be familiar with. It is recommended to review them to avoid any confusion later.

• The betting organization will accept bets placed on a current Sports line, which is a list of events with winning odds;
• The minimum bet on any given event is 120 BDT;
• Melbet sets a maximum investment for each event, which varies depending on the sport and the event.
• The maximum payout for a single bet is 5,000,000 BDT;
• Melbet maintains the right to set a maximum stake on special events, as well as limit or enhance a client’s maximum odds, without prior notice or explanation;
• Melbet’s decision on whether to accept accumulator bets on one event or a combination of outcomes from one player may be limited.

Types of Bets

The types of bets that can be made through Melbet include single bets, accumulator bets, system bets, and Advancebets. A single bet covers one selection. An accumulator covers multiple unrelated events, but the bet is rendered invalid if one of the selections loses. A system bet covers all the combinations of accumulators of several events chosen by the player, a maximum of 20 events, 184,756 options in total. The Advancebets offered by the agency are dependent on the possible returns of unsettled bets and can be on live events or take place within 48 hours.

Funds Deposit into / Funds Withdrawal from a Gaming Account

Managing your balance is an important part of the overall platform experience. The platform also offers several payment features that users should be aware of:

• You can fund your gaming account using any of the payment methods listed in the “Payments” section;
• All Melbet withdrawal requests are processed 24 hours a day, 7 days a week;
• Depositing money from overseas electronic wallets is not recommended by the administration. The administration has the authority to restore funds to account holders’ wallets without warning;
• If deposits were made for any reason other than gambling, the firm (in the case of suspected fraudulent activities) reserves the right to revoke any deposit and seek compensation from the client for any deposit-related charges.

Refund Policy

The management of Melbet has the right to cancel the bets and accounts of players in cases of duplication, fraud, the use of invalid documents, or cases of collusion. The winnings of the accounts that were closed during the investigation may also be cancelled. The refund requests should be sent through the live chat within 24 hours after the transaction. The requests will be processed individually within 24 to 72 hours. The refund will be sent through the same channel that the transaction was sent to.

Procedure for Resolving Disputes

Bets are settled based on the outcome of an event at the start, regardless of any changes that occur. Any claims on the results of an event must be made within 30 calendar days after the end of the event. Pre-match bets are made void if an event is postponed by more than 48 hours. Live bets are valid if a match resumes within 5 hours of interruption. The final decision on a dispute is made by the bookmaker.

Betting Markets

Melbet has all betting markets available for every sport. The basic markets are as follows:

• W1, X, W2 – Win for team 1, draw, or Win for team 2;
• 1X, W1W2, X2 – Double chance markets;
• Handicap – The final score is determined by the handicap value added to the actual score;
• Total – Bet on the probability of the actual score being over/under the set number;
• Exact score, half time/full time, first goal scorer, player totals.

Rules on Sports

Specific sport rules are followed before general terms. Each sport is subject to specific time frames for settlement of bets. Such terms include overtime, withdrawals, and void events. When a participant withdraws before a game commences, all bets on that participant are voided. When a player is replaced in a game involving teams, bets on the game are not voided unless otherwise stated.

Casino Rules

All Melbet games run on certified random number generators and pass independent third-party testing. RTP rates indicate the theoretical return percentage over a large number of game rounds. Winnings above 1,200,000 BDT require additional verification before Melbet credits them to the account. The server confirms any bet only after registration, and players cannot alter it afterwards. Players must read the rules of each game before placing bets. For disputes or questions, players can contact support via live chat or email.

Toto-15

Toto-15 is a pool betting format where players predict outcomes on 15 events. The system counts a bet as a win with 9 or more correct predictions. Seven prize categories distribute the fund based on the correct prediction count, from 9 to 15. When 5 or more events in a draw go void, Melbet refunds all bets. Jackpots accumulate from draws where no participant hits the top category and pay out only on a full 15-event correct prediction.

Responsible Gambling

Users can apply voluntary self-exclusion to temporarily limit access to their account or close it completely. The platform supports responsible gaming tools and provides assistance in activating these features, while the final responsibility for account use remains with the player.

• Melbet offers a voluntary self-exclusion policy for customers who want to limit their gaming. This allows you to close your account or limit your ability to place bets;
• Melbet is committed to supporting activities that promote responsible gambling;
• Melbet will assist you in utilizing the self-exclusion feature. You agree, however, that Melbet bears no duty or obligation if you continue to gamble and/or attempt to use the Website and Melbet fails to recognize or determine this.

Anti-Money Laundering

Melbet, a sports betting company, takes all necessary steps to combat money laundering and international terrorism. As a result, the Company is in a good position to prevent any illegal activity. To meet these commitments, Melbet is required to notify relevant authorities if the Company has cause to believe that monies placed by the user into his account are linked to illicit conduct or terrorism financing. The company is also required to freeze such funds and take any other actions required by the policy.

Privacy Policy

Melbet will process any personal information you give to it, whether through the website or in any other way, in accordance with this Privacy Policy. By providing Melbet with your information and using the Website, you agree to the use of your personal information as described in this Privacy Policy. Please do not use the website or give Melbet your personal information if you do not agree to the terms of this Privacy Policy.

Security

Melbet uses the most up-to-date 128-bit Secure Socket Layer encryption and firewall technology to ensure that sensitive information is securely transported over the internet to our secure servers.

Melbet makes no guarantees about the security of any information you send them via the Internet. Any information you send to Melbet is done so entirely at your own risk. However, after Melbet receives your transmission, they shall take reasonable precautions to prevent abuse, loss, or unauthorized access to your personal information.

If you have any questions about the official website and the Melbet app, you can contact, as well as the technical support for users from Bangladesh.